General Manager Minnesota

The ideal candidate will be responsible for overseeing Sales and Operations in Minnesota.

Title:                      General Manager – Minnesota

Location:               Twin Cities (office in Hopkins)

Report to:             COO (operations)& CEO (strategy)

Starting date:       July 2020

Territory:              Twin Cities + South East MN (Rochester, Winona, Northfield,…)

Mission:                Empower seniors to live independently with a safer, kinder, personalized ride service

Vision:                   To be the national ride service of choice by seniors

Job Description:

• Sales & retention + partnership (50%)
• Design and implement key sales B2B action plans to Senior Living Communities (SLC)
• Management and retention of existing customers (SLC)
• Ensure sales metrics are being achieved at the properly level
• Build and maintain a professional rapport with local partners, communities, organizations, lead sources, AARP, Senior Centers, Institutions
• Coordinate local marketing
• Assist in identifying, implementing, and retaining partnerships (together w/Leadership Team)
• Stay current with competitors and continually recommend opportunities/identify problems

• CareDriver and Dispatch + Transportation Companies (30%)
• Oversee ridership experience – quality control & execution
• Caredrivers forecasting and management
• Caredrivers budget and payroll
• Manage transportation companies

• Reporting & Budget +Administrative duties (20%)
• Prepare operational and financial sales reports for executive management
• Manage territory budget and forecast
• Work with accounting and legal departments

Qualifications

• Bachelor’s degree required.
• Minimum of 3-5 years of experience in Sales and/or Senior Living Community leadership required.
• Strong analytical skills and ability to work in high-pressure situations while maintaining a positive, enthusiastic attitude.
• Demonstrates strong interpersonal skills with the ability to establish and maintain effective working relationships with staff, management, public and external agencies.
• High level of initiative and demonstrated ability to manage multiple projects with clear expectations and timelines.
• Demonstrates excellent verbal/written communications, time management, interpersonal and organizational skills.
• Proven experience in Microsoft Software Applications (CRM, Word, Excel, Power Point, and Access) and additional software knowledge depending on specialty.

Additional expertise optional:

• Experience working with Minnesota municipalities, counties, Department of Transportation, or other related government agencies.
• Experience related to transportation industry, dispatch centers.
• Management related to small and medium size businesses
• Healthcare experience
• Non-Profit Organization
• Government Contracts (RFP)
• Selling in a high-growth environment
• experience working in a start-up/agile business environment